FAQ

  • What is Social Media Marketing (SMM) and why is it important?

    Social Media Marketing (SMM) is the use of platforms like Facebook, Instagram, LinkedIn, and TikTok to promote your business, build relationships, and drive sales. It’s important because your audience spends hours every day on these platforms. With the right strategy, SMM increases brand visibility, builds trust, engages customers directly, and delivers measurable results that traditional marketing often can’t.

  • What services does Towen Marketing offer?

    Towen Marketing provides psychology-driven social media management, paid advertising campaigns (Meta & LinkedIn), and creative brand storytelling. We also offer strategy development, community management, and detailed performance reporting.

  • How is Towen Marketing different from other agencies?

    Unlike traditional agencies, Towen blends human psychology with creative strategy. This means every campaign is designed to connect with how people think, feel, and act — making your marketing more memorable and effective.

  • Do you work with small businesses as well as larger brands?

    Yes. Towen Marketing helps small businesses establish their presence while also supporting larger brands that want to scale and stand out. Our packages are flexible, designed to grow with you.

  • How much does social media management cost in Cape Town?

    Our packages start from R10,000/month, with Standard and Premium options offering more content, strategy, and ad campaigns. Final costs depend on your needs, platforms, and ad spend.

  • Can you manage paid ad campaigns too?

    Yes. Each package includes Meta campaigns, with Premium offering unlimited campaign management. We create, manage, and report on ads to ensure your budget delivers results.

  • Do you only work with clients in Cape Town?

    No. While proudly rooted in Cape Town, Towen Marketing works with clients across South Africa and internationally. Thanks to digital tools, we collaborate seamlessly wherever you are.

  • How soon will I see results?

    Every brand is unique, but typically clients begin seeing measurable results — like increased engagement, reach, or leads — within the first 90 days of working with us.

  • How do I get started?

    Simply book a free discovery call with us. It’s a chance to get to know each other, discuss your goals, and see how Towen Marketing can bring your brand to life.